Front Desk & Admin Support Pro

Legacy Risk Solutions LLC; Atlanta (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible Spending Account (FSA)

Life insurance coverage

Short-term and long-term disability

Paid Time Off (PTO)

Job summary

Legacy Risk Solutions LLC in Atlanta, GA is seeking a highly organized administrative professional to support the PNIG-Atlanta office and manage agency systems. You will contribute to a positive employee and client experience while ensuring data accuracy and process efficiency.

This role offers exposure to the insurance industry in a fast-paced, collaborative environment and opportunities to advance in administration and operations.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative or office support experience.
• Proficiency with Microsoft Windows and Microsoft Office 365, including Word and Excel.
• Strong organizational skills with the ability to prioritize and manage multiple tasks while meeting deadlines.
• Excellent verbal and written communication skills, with the ability to communicate information clearly and professionally.
• Self-motivated, dependable, and able to work independently with minimal guidance.
• Demonstrated initiative and willingness to take on additional responsibilities.
• Strong emphasis on teamwork, collaboration, data accuracy, and process improvement.
• Ability to take direction while also demonstrating ownership and accountability within areas of responsibility.
• Exceptional attention to detail and a commitment to accuracy.
• Professional, positive, and service-oriented approach to working with employees, clients, and visitors.

Responsibilities

• Greet and welcome guests upon arrival and direct them to the appropriate person or office.
• Maintain a professional, clean, and welcoming reception area.
• Answer, screen, and route incoming phone calls.
• Provide accurate and helpful information in person, by phone, and via email.
• Receive, sort, and distribute daily mail and deliveries.
• Process outgoing mail and other office correspondence.
• Print and mail invoices, certificates, auto ID cards, proposals, and policy books.
• Process Accounting, Licensing & Contracts mail by scanning, tasking, and scheduling items in the appropriate system.
• Maintain agency shared calendars and assist with scheduling as needed.
• Scan incoming mail and assign items within the agency management system.
• Assign unassigned tasks within the agency management system.
• Download and assign webmail within the agency management system.
• Generate monthly production reports and ad hoc reports as needed.
• Update quarterly pivot tables and generate quarterly sales scorecards.
• Order, organize, and maintain office and break room supplies and inventory.
• Coordinate and schedule approved business travel.
• Coordinate company events, meetings, and required catering.
• Order flowers and food for employee events and life events, including bereavements, new babies, retirements, and other occasions.
• Perform general administrative and clerical duties, including filing, photocopying, faxing, and document organization.
• Provide additional administrative support and perform other related duties and responsibilities as assigned.

Skills

Organizational skills

Communication

Self-motivation

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Office 365

Word

Excel

Job description

Legacy Risk Solutions LLC in Atlanta, GA is seeking a highly organized administrative professional to support the PNIG-Atlanta office and manage agency systems. You will contribute to a positive employee and client experience while ensuring data accuracy and process efficiency.

This role offers exposure to the insurance industry in a fast-paced, collaborative environment and opportunities to advance in administration and operations.