Front Desk & Admin Support - Job Center Coordinator

State-of-Missour; Saint Joseph (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

State of Missouri seeks a dedicated Receptionist/Information Clerk for the Missouri Job Center. You will determine the purpose of contact, provide general information, and direct customers to the correct staff members.

You will help with forms, schedule appointments, and maintain orderly operations within the Job Center. As part of a team, you will coordinate with state and partner staff, screen customers, support employer outreach, and assist with various clerical tasks including faxing,

Qualifications

• Beneficial experience in customer service, public administration, or related fields.
• Regular attendance and reliability are essential.

Responsibilities

• Serve as receptionist/information clerk at a Missouri Job Center and direct individuals to proper destination.
• Pre-screen customers to route questions to the right staff and assist with forms.
• Coordinate with state and partner staff to manage traffic and inquiries.
• Assist with employer outreach calls and post job orders as needed.
• Conduct rounds and assist Job Center staff with inquiries and needs.
• Assist customers with faxing, copying, and scanning paperwork.

Skills

Reception duties

Customer service

Communication

Education

Public administration or related field experience

Job description

State of Missouri seeks a dedicated Receptionist/Information Clerk for the Missouri Job Center. You will determine the purpose of contact, provide general information, and direct customers to the correct staff members.

You will help with forms, schedule appointments, and maintain orderly operations within the Job Center. As part of a team, you will coordinate with state and partner staff, screen customers, support employer outreach, and assist with various clerical tasks including faxing,