Front Desk Admin

Perform For Golf; San Mateo (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Perform For Golf is looking for a Front Desk Admin for their SAN MATEO location. This role involves greeting clients, managing operations, and supporting marketing tasks. Ideal candidates enjoy client interaction and can multitask effectively in a fast-paced environment.

Qualifications include a high school diploma, organizational skills, and prior customer service experience. The position offers a dynamic role, ensuring a welcoming atmosphere and operational efficiency at the facility.

Qualifications

• Previous front desk, receptionist, administrative, or customer service experience preferred.
• Professional, welcoming, and dependable demeanor.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet clients, members, and guests with a friendly and professional presence.
• Manage front desk operations including check-ins and scheduling support.
• Assist clients with forms, waivers, and basic account questions.

Skills

Strong verbal and written communication skills

Excellent organizational skills

Customer service experience

Familiarity with Google Workspace

Education

High school diploma

College coursework or degree preferred

Job description

Perform For Golf is seeking a reliable, organized, and personable Front Desk Admin to join our SAN MATEO location! This role is ideal for someone who enjoys being the first point of contact, keeping operations running smoothly, and supporting both clients and staff across business, marketing, and facility needs.

The Front Desk Administrator & Operations Coordinator serves as the welcoming face of the facility while providing essential administrative, marketing, and operational support. This position plays a key role in delivering an exceptional client experience and maintaining a professional, organized, and inviting environment.

What You’ll Do

Front Desk & Client Experience

Greet clients, members, and guests with a friendly and professional presence

Manage front desk operations including check-ins, scheduling support, and general inquiries

Answer phones, respond to emails, and direct messages to appropriate team members

Assist clients with forms, waivers, and basic account or scheduling questions

Assisting members on the gym floor regarding equipment and other machine use

Support daily business operations including data entry, filing, and record management

Assist with billing, payments, and basic reporting as needed

Maintain organized systems for scheduling, client records, and internal documentation

Give tours to members and walk-bys,

Support leadership and staff with administrative tasks and operational coordination

Marketing & Community Engagement

Assist with marketing administration tasks including event preparation and follow‑up

Support tabling events, community outreach, and on‑site promotions

Help prepare marketing materials such as flyers, signage, and handouts

Represent Perform For Golf professionally at events and community activations

Facility Operations & Space Management

Maintain a clean, organized, and welcoming front desk and common areas

Perform light tidying and cleaning throughout the day to uphold facility standards

Ensure supplies are stocked and communicate inventory needs to leadership

Help keep the facility client‑ready and aligned with brand standards at all times

Communication, Coordination, & Operations

Serve as a central point of communication between clients, coaches, and staff

Support daily workflows to ensure smooth and efficient operations

Assist with special projects and operational initiatives as needed

What We’re Looking For

High school diploma required; college coursework or degree preferred

Previous front desk, receptionist, administrative, or customer service experience preferred

Strong verbal and written communication skills

Excellent organizational skills and attention to detail

Professional, welcoming, and dependable demeanor

Ability to multitask and prioritize in a fast‑paced environment

Comfortable using Google Workspace, scheduling software, and basic spreadsheets

Physical Demands & Work Environment

Ability to stand and sit for extended periods at the front desk

Occasional lifting of up to 25 pounds

Light physical activity related to tidying, organizing, and event setup

Vision requirements include close, distance, and depth perception

Moderate noise level typical of a fitness and training facility