Front Desk & Access Control Pro

Ocean State Job Lot; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

SCIS is seeking a receptionist for an assigned client facility. This role controls access to the facility through the admittance process, welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

It also provides general security and administrative support as required for the site. Core duties include screening visitors, maintaining logs and reports, delivering messages, handling mail, and observing incidents to report to client representatives

Qualifications

• Must be at least 18 years of age
• Ability to acquire and maintain any other specific special clearances/access requirements
• Must have a reliable means of communication
• Must have a reliable means of transportation
• Must have the legal right to work in the United States
• Must have the ability to speak, read, and write English
• High School Diploma or GED preferred
• Prior customer service, concierge, or receptionist experience preferred

Responsibilities

• Acts as a receptionist for client facility; controls access to facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the facility
• Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department
• Communicates in a manner that is open, honest, and responsive in all situations; provides information to the extent authorized regarding the site and surrounding area as requested by visitors
• Provides administrative support, such as taking and delivering messages or transferring calls to voice mail when appropriate personnel are unavailable; accepts mail and special delivery packages; may assist with additional special projects as necessary
• Prepares logs or reports as required for site; writes or types reports or enters information in a computer using standard grammar; inspects security control logs and takes action as required
• Observe and report incidents or suspicious activity to client representatives, company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the site
• Performs additional security services functions as permitted under any required Security Officer license and as specified for the assigned site
• Carries out specific tasks and duties of a similar nature and scope as required for the assigned site

Skills

Customer service

Communication

Professionalism

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

Security systems

Access control

Job description

SCIS is seeking a receptionist for an assigned client facility. This role controls access to the facility through the admittance process, welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

It also provides general security and administrative support as required for the site. Core duties include screening visitors, maintaining logs and reports, delivering messages, handling mail, and observing incidents to report to client representatives