Front Desk (104768)

U.S. Dermatology Partners; Georgia; On-site; USD 22,000 - 25,000; Full time

Job summary

U.S. Dermatology Partners is seeking a full-time front desk clerk at the Weatherford, TX location. The role involves routine clerical and administrative work, answering telephones, greeting patients, and assisting with data processing and record-keeping.

The ideal candidate has at least 1 year of front desk experience in retail or clinical settings, strong customer service skills, and proficiency with Microsoft Excel, Word, and Outlook. Knowledge of HIPAA guidelines is preferred.

Qualifications

• 1+ year front desk experience in retail or clinical settings.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others.
• Operates office machines and computers to ensure patients are processed correctly and effectively.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.

Skills

Customer service

Data entry

Detail oriented

Office procedures

Tools

Excel

Word

Outlook

Job description

Job Details: Job Location: Weatherford-Martin - Weatherford, TX 76086, Position Type: Full Time, Salary Range: $16.00 - $18.00 Hourly, Job Category: Health Care

Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications:

Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities:

This position has no supervisory responsibilities.