Front Desk (104763)

U.S. Dermatology Partners; Stillwater (AR); On-site; USD 21,000 - 23,000; Full time

Job summary

U.S. Dermatology Partners in Stillwater, OK is seeking a front desk clerk to manage reception, patient check-in, scheduling and data entry for a busy dermatology clinic.

Ideal candidates have 1+ year in retail or clinical front desk, strong organizational and communication skills, and proficiency with Microsoft Excel, Word, and Outlook. This role is full-time and on-site, with hourly pay in the stated range.

Qualifications

• One (1)+ year of retail or clinical front desk experience preferred.
• Detail oriented with professional attitude and reliability.
• Ability to follow verbal and written instructions with clear grammar.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and assists patients with the use of clinic facilities.
• Performs data processing and record-keeping to ensure accuracy.
• Dups and distributes materials; composes and edits routine correspondence.
• Adheres to safety policies and supports high quality customer service.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

English communication

Customer service

Job description

Job Details

• Job Location: Stillwater-W 12th - Stillwater, OK 74074
• Position Type: Full Time
• Salary Range: $15.00 - $17.00 Hourly
• Job Category: Health Care

SECTION 1: Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3: Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities

This position has no supervisory responsibilities.