FRONT DESK

Crunch; United States; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Complimentary Crunch gym membership

Group health insurance

Discounts on services and products

Time-off benefits

Job summary

A leading no judgment gym in the United States is seeking a Front Desk Representative to create a welcoming atmosphere for members and guests. The role includes greeting, checking in members, answering phones, and selling retail products. Ideal candidates are energetic, patient, and experienced in fast-paced environments. Crunch offers benefits such as health insurance, complimentary gym membership, and discounts on services. Join a diverse team focused on inspiring others to reach their fitness goals.

Qualifications

• Must be at least 18 years old.
• Ability to read and write proficiently.

Responsibilities

• Greet all members & guests with a smile.
• Check in all members and guests as per procedures.
• Answer phones in a courteous and professional manner.
• Facilitate member requests to a manager if needed.
• Maintain a clean and organized work area.

Skills

Proficient reading and writing skills

Experience in a fast-paced environment

High energy

Patience

Job description

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!

• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
• Complimentary CPR/AED Re-certifications
• Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status.
• Complimentary Crunch gym membership
• Discounts on services, products, and much more!

Front Desk Representative Responsibilities

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Understand and follow all policies, procedures and standards.
• Sell retail products (if sold at the front desk).
• Assist in retail, childcare, etc. desks/areas as needed.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Above position may report to Operations Manager where applicable.
• Follow all policies and procedures in Employee Handbook.
• Above description may be subject to change or alteration at any time.

Qualifications

• Proficient reading and writing skills
• 18+ years of age
• Experience in a fast-paced environment
• High energy and patience required

Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-DNI

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.