Front Desk

Elite Fitness; Seymour (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Flexible schedule

Free uniforms

Job summary

A well-established fitness club in Connecticut is seeking a friendly and dynamic membership sales associate. Responsibilities include greeting members, checking in guests, facilitating services and payments, and maintaining a welcoming environment. Strong customer service skills are essential, along with the ability to handle retail sales and assist in various club functions. Join a team focused on member satisfaction and engagement.

Responsibilities

• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.

Skills

Strong customer service skills

Job description

Benefits

• Employee discounts
• Training & development
• Flexible schedule
• Free uniforms

Special Skills

Strong customer service skills

Responsibilities

• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.

Meetings

• Monthly or Weekly Department Meetings
• Employee Training Meetings