Front Desk

Troon; Pinetop-Lakeside (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Troon is seeking a Front Desk Concierge for Pinetop Country Club in Arizona. The role involves serving as a local information resource for guests and assisting with various services such as dining reservations and transportation. Candidates should have a high school diploma or GED and regular attendance. This is an excellent opportunity for those looking to thrive in a hospitality environment and provide superior service to guests.

Qualifications

• One to three months related experience and/or training or equivalent combination of education and experience.
• Regular and reliable attendance.

Responsibilities

• Serve as a local information source for guests.
• Answer all incoming calls to the guest service desk.
• Assist guests with various services such as dining reservations or transportation.

Education

High school diploma or GED

Job description

Pinetop Country Club in Pinetop, AZ is excited to announce the exceptional career opportunity of Front Desk. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Concierge

• Serves as a local information source for guests.
• Provides information about special events within the resort and the surrounding area.
• Maintains adequate supply of brochure rack items in a clean, well-organized manner.
• Answers all incoming calls to the guest service desk.
• Assists guests with various services such as: making dining reservations, ordering flowers, wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
• Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications for the Concierge

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

• Regular and reliable attendance.