Front Desk

Scenthound Northeast DFW; McKinney (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Job summary

Scenthound Northeast DFW is seeking a Membership Sales Associate to be the first point of contact for dog-owners. You will sell memberships, educate customers on routine wellness for their pets, and deliver an exceptional guest experience.

This role emphasizes building relationships, front-desk organization, and promoting first-time visits to introduce our services. Top performers have growth opportunities into management as we expand nationwide, with competitive hourly pay and commissions.

Qualifications

• A sales-driven mindset with a passion for helping customers make informed decisions.
• Proactive and coachable, with a desire to learn and grow in a fast-paced environment.
• Strong communication and people skills to engage with customers and build relationships.
• A passion for dog wellness and safety.

Responsibilities

• Drive membership sales by educating customers on the benefits of routine wellness care.
• Build strong relationships with dog parents and provide outstanding customer service.
• Promote and schedule first-time visits to introduce customers to our services.
• Maintain a clean, organized, and professional front desk environment.
• Ensure dog safety protocols are always followed to provide a stress-free experience for pets.

Skills

Sales experience

Customer service

Communication skills

Dog wellness

Job description

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement

About the Role

As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

What You'll Do

• Drive membership sales by educating customers on the benefits of routine wellness care
• Build strong relationships with dog parents and provide outstanding customer service
• Promote and schedule first-time visits to introduce customers to our services
• Maintain a clean, organized, and professional front desk environment
• Ensure dog safety protocols are always followed to provide a stress-free experience for pets

What We're Looking For

• A sales-driven mindset with a passion for helping customers make informed decisions
• Proactive and coachable, with a desire to learn and grow in a fast-paced environment
• Strong communication and people skills to engage with customers and build relationships
• A passion for dog wellness and safety
• Retail, hospitality, or membership-based sales experience is a plus

Career Path & Growth

At Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.

Why Join Scenthound?

• Competitive hourly pay plus commission and performance bonuses
• A fast-growing company with leadership and growth opportunities
• A supportive team environment with ongoing training and development
• A chance to be part of a mission-driven company dedicated to dog wellness and safety