Front Desk

Talentify; Garland (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Training & development

Vision insurance

Wellness resources

Job summary

Retro Fitness is seeking a Front Desk Associate in Garland, TX. You’ll greet members, check in guests, answer phones, handle billing questions, and support daily club operations with a smile.

You’ll actively promote memberships, personal training, smoothies, and supplements, while keeping the desk organized and stocked. This fast-paced role offers growth into sales, operations, or management and includes benefits like 401(k) and health coverage.

Qualifications

• Front desk role requires greeting, check-ins, and member support.
• Able to promote memberships, personal training, and retail products.
• Must work early mornings, evenings, and weekends.
• Excellent communication and sales skills expected.

Responsibilities

• Greet and check in members and guests with energy.
• Answer phones, assist billing and account updates.
• Sell memberships, personal training, smoothies, and supplements.
• Give tours and convert guests into members.
• Keep front desk clean, organized, stocked.
• Support daily club operations and team communication.

Skills

Customer service

Sales

Communication

Team player

Multitasking

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Vision insurance
• Wellness resources

About the Role

The Front Desk is the face of the club. You are the first and last impression for every member and guest.

This is a fast-paced, high-energy role where you will manage check-ins, answer phones, support members, and actively promote memberships, personal training, and retail products.

Important:

This role requires working a mix of early morning, evening, and weekend shifts. You will also be expected to confidently recommend and sell memberships, smoothies, and supplements.

What You’ll Do

Greet and check in members and guests with energy and professionalism

• Answer phones and assist with questions, billing, and account updates
• Sell memberships, personal training, smoothies, and DotFIT supplements
• Give tours and convert guests into members
• Handle multiple priorities at once in a fast-paced environment
• Keep the front desk clean, organized, and fully stocked
• Support daily club operations and communication with the team

You are expected to take ownership of the front desk and create a great experience every shift.

What We’re Looking For

Reliable and shows up on time every shift

• Comfortable working in a fast-paced, high-volume environment
• Confident communicating with members and asking for the sale
• Able to multitask and stay organized under pressure
• Positive, energetic, and team-oriented
• Available to work early mornings, evenings, and weekends

Compensation

Hourly pay based on experience: $12 to $15

• Opportunity to earn additional income through sales performance

What You Get

Free Retro Fitness membership

• Discounts on retail and personal training
• Flexible scheduling
• Growth opportunities into sales, operations, or management