Front Desk

ADVOCARE, LLC; Basking Ridge (NJ); Vor Ort; USD 23.000 - 32.000; Teilzeit

Benefits dieser Stelle

Multiple medical and prescription plan

Dental and vision care

Health Savings Accounts

Flexible Spending Accounts

Disability insurance

Zusammenfassung

Advocare, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients and manage front-office communications. The role supports administrative and scheduling functions while maintaining a professional, welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, and preparing charts. Proficiency in Microsoft Office and familiarity with EMR are preferred in a fast-paced clinical setting.

Qualifikationen

• High School Diploma or equivalent required.
• 2–3 years front desk or medical office experience required.
• Familiarity with electronic medical records (EMR).

Aufgaben

• Answer incoming calls on a multi-line system with professionalism.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages per office procedures.
• Greet patients and visitors and notify the appropriate team member of arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor if a patient cancels.
• Type correspondence and office memos as directed.
• Prepare charts, gather paperwork, and print daily appointment schedules.

Kenntnisse

Excellent customer service

Communication skills

Professionalism/confidentiality

Interpersonal skills

Detail-oriented/multitasking

Microsoft Office

Ausbildung

High School Diploma or equivalent

2-3 years front desk/medical office experience

Tools

EMR familiarity

Jobbeschreibung

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify the doctor when a patient cancels
• Type correspondence and office memos as directed
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent required
• 2-3 years Front desk or medical office experience required
• Familiarity with electronic medical records (EMR)

Benefits Available:

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts