Front Desk

Carbon Performance; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Carbon Performance Gym is seeking a Fitness Consultant to deliver exceptional customer service and support the smooth operation of our facility in Atlanta. You will engage members, promote memberships, and assist in cafe service while ensuring clean, welcoming spaces for guests.

Ideal candidates bring customer service or hospitality experience, strong communication skills, and a genuine interest in health and fitness. This role offers growth opportunities within a positive team environment.

Qualifications

• Experience in customer service, sales, or hospitality preferred.
• Excellent interpersonal and communication skills required.
• Passion for health, fitness, and helping others achieve goals.

Responsibilities

• Welcome members and guests; provide information about services, classes, and facilities.
• Promote and sell gym memberships; help prospects choose suitable options.
• Maintain cleanliness and organization of the gym floor, equipment, and common areas.
• Serve in the gym cafe; handle transactions and provide friendly service.
• Address member inquiries and feedback professionally to ensure a positive experience.

Skills

Customer service

Sales

Communication

Multitasking

Hospitality

Job description

Responsibilities:

As a Fitness Consultant at Carbon Performance Gym, you will play a crucial role in providing exceptional customer service and ensuring the overall smooth operation of the facility. Your responsibilities will include:

• Member Engagement: Welcome members and guests with a friendly and approachable demeanor, providing information about our services, classes, and facilities. Conduct tours of the gym to showcase our offerings and answer any questions.
• Membership Sales: Actively promote and sell gym memberships, ensuring potential members understand the benefits of joining Carbon Performance Gym. Collaborate with prospective members to find the best membership options for their needs.
• Facility Upkeep: Perform regular rounds around the gym to ensure a clean and organized environment. Assist in maintaining the cleanliness and tidiness of the gym floor, equipment, and common areas.
• Cafe Assistance: Work shifts in the gym's cafe, serving healthy snacks, beverages, and light meals to members. Handle transactions, maintain a clean cafe area, and provide excellent customer service.
• Customer Support: Address member inquiries, concerns, and feedback in a professional and timely manner. Provide solutions to ensure members have a positive experience during their visits.

Qualifications:

• Previous experience in customer service, sales, or hospitality is preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable personality.
• Passion for health, fitness, and helping others achieve their goals.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using basic computer software and systems.
• Access to gym facilities and classes.
• Opportunities for professional development and growth within the company.
• Positive and supportive team environment.