Front Counter / Customer Service Representative

Macon Marine Center; Prudenville (MI); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Macon Marine Center in Prudenville, MI is seeking a Front Counter/Customer Service Representative to greet customers, answer phones, and support scheduling and office tasks in a busy marine dealership and service center.

You will use company systems to enter information, assist multiple departments, and maintain a welcoming front counter during peak times.

Formación

• Greet and assist customers in a friendly, professional manner.
• Answer incoming phone calls with excellent etiquette.
• Assist customers with questions and direct them to the correct department.
• Enter and access information using company systems.
• Communicate effectively with customers and coworkers.
• Handle front-counter and clerical duties.
• Stay organized and maintain a welcoming environment.
• Stay calm and professional during busy periods.

Responsabilidades

• Greet customers and provide friendly, professional assistance.
• Answer phones and maintain phone etiquette.
• Direct customers to the appropriate department.
• Enter data and access information in company systems.
• Support general front-counter and clerical tasks.
• Maintain organization and a welcoming environment during peak times.
• Manage multiple tasks while staying composed.

Descripción del empleo

Do you enjoy working with people and being part of a busy, hands-on environment? Macon Marine Center is looking for friendly, dependable individuals to join our team at the front counter. As a Front Counter/Customer Service Representative, you will be one of the first points of contact for customers visiting our marine dealership and service center. You’ll help customers with questions, answer phones, assist with scheduling and general office tasks, and help keep things running smoothly in a fast-paced environment.

What You’ll Do

• Greet and assist customers in a friendly, professional manner
• Answer incoming phone calls and provide excellent phone etiquette
• Assist customers with questions and direct them to the appropriate department
• Use computers and company systems to enter and access information
• Communicate effectively with customers and coworkers
• Help with general front-counter and clerical duties
• Stay organized and maintain a professional, welcoming environment
• Handle multiple tasks while remaining calm and professional during busy periods