Friendly Retail Associate - Upsell & Service Excellence

Goodwill of North Georgia; Gainesville (GA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee discount (25%)

Health, dental and vision insurance

Uniforms provided

Access to job skills training

Job summary

Goodwill of North Georgia is hiring for a retail associate to greet guests, assist shoppers, and promote products across our stores. You will handle transactions, maintain a welcoming environment, and participate in training to uphold our mission of helping people find meaningful work.

This role supports a fast-paced retail floor, requires basic math and English communication skills, and includes opportunities for career development within a community-focused nonprofit.

Qualifications

• High School Diploma or GED may be preferred.
• Basic math skills required.
• Strong oral and written communication in English.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist customers with product selection and upsell where appropriate.
• Operate the POS system for transactions and returns.
• Maintain neat and organized sales floor and stock areas.
• Follow safety and security procedures and report hazards.
• Attend required trainings and meetings.

Skills

Customer service

Communication

Teamwork

Basic math

Education

High School Diploma or GED

Tools

POS system

Job description

Goodwill of North Georgia is hiring for a retail associate to greet guests, assist shoppers, and promote products across our stores. You will handle transactions, maintain a welcoming environment, and participate in training to uphold our mission of helping people find meaningful work.

This role supports a fast-paced retail floor, requires basic math and English communication skills, and includes opportunities for career development within a community-focused nonprofit.