Friendly Customer Service Rep - Flexible Schedule

Essential Personnel, Inc.; Grand Island (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

On-the-job training

Positive work environment

PTO after rollover

Health insurance

Vision Insurance

Dental Insurance

Job summary

Essential Personnel, Inc. in Grand Island, NE seeks a Customer Service Representative who thrives in a clerical setting and enjoys helping others.

You will build relationships with clients, handle calls, and support billing tasks while working independently in a fast-paced office. We offer flexible scheduling, on-the-job training, a positive work environment, and benefits including health, vision, and dental insurance with PTO after rollover.

Qualifications

• Outgoing, friendly demeanor for client interactions.
• Ability to work independently in a clerical setting.
• Demonstrated strong attendance and reliability.
• Proficient with a phone system and call handling workflows.

Responsibilities

• Build relationships with clients and assess needs.
• Set up payment plans and assist with billing tasks.
• Take incoming calls and make outgoing calls as needed.
• Establish contracts with clients and document details.
• Support general clerical tasks as required.

Skills

Outgoing personality

Independent worker

Excellent attendance

Phone system proficiency

Job description

Essential Personnel, Inc. in Grand Island, NE seeks a Customer Service Representative who thrives in a clerical setting and enjoys helping others.

You will build relationships with clients, handle calls, and support billing tasks while working independently in a fast-paced office. We offer flexible scheduling, on-the-job training, a positive work environment, and benefits including health, vision, and dental insurance with PTO after rollover.