Friendly Counter Associate - Customer Service & Orders

Amia-Bakery; Newark (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

AMIA BAKERY in Newark, CA seeks a friendly Counter Associate to greet customers, take orders, and manage payments. You will handle phone orders, provide product recommendations, and help keep the bakery clean and organized.

Ideal candidates have at least 1 year in a customer-facing role, strong organizational skills, and a proactive, dependable attitude. This on-site position emphasizes excellent service in a warm, community bakery environment.

Qualifications

• At least 1 year of experience in a similar customer-facing role.
• Friendly and approachable demeanor with a genuine love for helping people.
• Strong organizational skills to keep orders and operations running smoothly.
• Dependability and a proactive attitude.
• Ability to multitask in a fast-paced environment with attention to detail.

Responsibilities

• Provide excellent customer service and answer questions about products, ingredients, and allergens.
• Take cake and pastry orders in person and over the phone with accurate details.
• Process transactions at the POS, including cash, card, and digital payments.
• Maintain cleanliness and organization, including display glass and floors.
• Answer phone inquiries and assist with order updates.

Skills

Customer service

Organizational skills

Multitasking

Dependability

Communication

Job description

AMIA BAKERY in Newark, CA seeks a friendly Counter Associate to greet customers, take orders, and manage payments. You will handle phone orders, provide product recommendations, and help keep the bakery clean and organized.

Ideal candidates have at least 1 year in a customer-facing role, strong organizational skills, and a proactive, dependable attitude. This on-site position emphasizes excellent service in a warm, community bakery environment.