Fleet Farm in Marshfield, WI is seeking a friendly Customer Service Team Member to provide a fast, courteous checkout experience. You will operate the cash register, help customers with questions, and encourage participation in the loyalty program.You will handle exchanges, returns, and complaints, restock shelves near the front, and collaborate with managers to resolve issues. A high school diploma or GED is preferred, and flexibility to work days, nights, weekends, and holidays is required.
Qualifications
Provide friendly, efficient checkout experience.
Handle exchanges, returns, and complaints.
Assist customers with transactions and resolve cash register issues.
Friendly, outgoing and customer-focused behavior.
Responsibilities
Operate cash register and scanner to total and bag purchases.
Process exchanges, returns, and complaints.
Assist with transactions and resolve register discrepancies.
Greet customers and create pleasant interactions.
Promote Fleet Farm loyalty programs and offers.
Restock items near checkout and keep area presentable.
Communicate with Manager on Duty about stock and customer questions.
Deliver an outstanding shopping experience for customers.
Skills
Customer service
Cash handling
Communication
Problem solving
Education
High School Diploma or GED
Job description
Fleet Farm in Marshfield, WI is seeking a friendly Customer Service Team Member to provide a fast, courteous checkout experience. You will operate the cash register, help customers with questions, and encourage participation in the loyalty program.You will handle exchanges, returns, and complaints, restock shelves near the front, and collaborate with managers to resolve issues. A high school diploma or GED is preferred, and flexibility to work days, nights, weekends, and holidays is required.