Friendly Bank Teller: Guide Customers to Financial Goals

Citizens Bank; Jamison (PA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Meaningful work & relationships

Volunteer time off

501(c)(3) match up to $1,000

Career development opportunities

Health care coverage and 401K match

Tuition assistance and wellbeing

Job summary

Citizens Bank in Jamison, PA is hiring a Teller who greets customers in the lobby, helps with transactions, and demonstrates mobile app usage. You'll deliver friendly, personalized service and guide customers toward financial solutions in line with branch goals.

With a minimum of 6 months experience in transactions and strong communication, you’ll build lasting relationships while following cash handling policies.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate how to use our mobile app and ATMs.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers about Citizens products and benefits.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Communication

Cash handling

Problem solving

Digital payments

Team player

Attention to detail

Education

High School degree or GED

Job description

Citizens Bank in Jamison, PA is hiring a Teller who greets customers in the lobby, helps with transactions, and demonstrates mobile app usage. You'll deliver friendly, personalized service and guide customers toward financial solutions in line with branch goals.

With a minimum of 6 months experience in transactions and strong communication, you’ll build lasting relationships while following cash handling policies.