Fresh Produce & Customer Experience Associate

The Kroger Co.; South Charleston (WV); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

The Kroger Co. in South Charleston, WV is hiring a Customer Service Associate to deliver an outstanding customer experience, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals while upholding our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include assisting customers, promoting brands, stocking and labeling merchandise, maintaining product quality, and ensuring safety procedures are

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsabilités

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get what they want.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting needs.
• Notify management of customer or employee accidents.
• Report safety risks or legal issues to store management.
• Work cooperatively in a fast-paced or stressful environment.
• Manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.

Connaissances

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Current food handlers permit

Description du poste

The Kroger Co. in South Charleston, WV is hiring a Customer Service Associate to deliver an outstanding customer experience, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals while upholding our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include assisting customers, promoting brands, stocking and labeling merchandise, maintaining product quality, and ensuring safety procedures are