French-Speaking Customer Service Agent

Savior Artigos Texteis Lda; United States; Remote; USD 29,000 - 38,000; Full time

Job summary

Ocupacao in Braga is seeking a French-speaking Customer Service Agent to join a dynamic team. You will provide professional customer support, handle customer inquiries, and ensure a positive customer experience.

You will handle inquiries, provide accurate information, and assist customers with questions. Candidates must have C2 or native French, excellent communication skills, and reside in Portugal near Braga; relocation is not offered.

Qualifications

• C2 or native-level French proficiency.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Ability to work effectively in a team environment.
• Must already reside in Portugal.
• Must live within 50 km of the Braga office.
• Candidates requiring relocation will not be considered.

Responsibilities

• Handle customer inquiries and requests
• Provide accurate and professional information
• Assist customers with their questions and concerns
• Resolve customer issues efficiently
• Follow established procedures and service standards
• Maintain a high level of customer satisfaction

Skills

French proficiency

Communication skills

Customer service

Teamwork

Portugal residency

Braga proximity

No relocation necessary

Job description

About The Position

We are looking for a French-Speaking Customer Service Agent to join a dynamic team in Braga. You will provide professional customer support, handle customer inquiries, and ensure a positive customer experience.

Responsibilities

• Handle customer inquiries and requests
• Provide accurate and professional information
• Assist customers with their questions and concerns
• Resolve customer issues efficiently
• Follow established procedures and service standards
• Maintain a high level of customer satisfaction

Requirements

• C2 or native-level French proficiency
• Excellent verbal and written communication skills
• Strong customer service and problem-solving skills
• Ability to work effectively in a team environment
• Must already reside in Portugal
• Must live within 50 km of the Braga office
• Candidates requiring relocation will not be considered