Freight & Stockroom Associate - Customer Service

Kohl's; Lino Lakes (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

401k

Job summary

Kohl’s is hiring an Associate to deliver customer service and support store operations. You will process freight, replenish, and handle omni-channel fulfillment, helping keep shelves ready and the sales floor engaging.

You’ll greet customers, assist with products and services, and participate in training on brand standards, inventory procedures, and productivity. Flexible availability including days, nights, weekends, and holidays is expected.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Verbal communication

Written communication

Eligibility 16+

Flexible schedule

Job description

Kohl’s is hiring an Associate to deliver customer service and support store operations. You will process freight, replenish, and handle omni-channel fulfillment, helping keep shelves ready and the sales floor engaging.

You’ll greet customers, assist with products and services, and participate in training on brand standards, inventory procedures, and productivity. Flexible availability including days, nights, weekends, and holidays is expected.