Seasonal Freight & Customer Service Associate

Kohl's; California; On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl's is hiring an associate to deliver excellent customer service and support store operations, including processing freight, replenishment, and omni-channel fulfillment.

You will stock the sales floor, greet customers, and assist with products and services while following Kohl's brand standards and safety guidelines. Training for new hires and inventory procedures are part of the role, under store leadership.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multi-tasking

Communication

Flexible availability

Age 16+

Job description

Kohl's is hiring an associate to deliver excellent customer service and support store operations, including processing freight, replenishment, and omni-channel fulfillment.

You will stock the sales floor, greet customers, and assist with products and services while following Kohl's brand standards and safety guidelines. Training for new hires and inventory procedures are part of the role, under store leadership.