Freight Operations Supervisor: Lead, Optimize & Develop Teams

XPO; Charlotte (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO is seeking a Freight Operations Supervisor to lead and optimize warehouse freight activities in Charlotte, NC. You will supervise hourly staff, develop procedures, manage workloads, and ensure safety and compliance while delivering on production goals.

You will coordinate with cross-functional teams, implement cost-saving load planning, and uphold FMCSR/DOT policies, driving efficiency and quality across the network.

Qualifications

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement strategic work procedures to meet the evolving demands of the department.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free.
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies.
• Effectively direct a team to consistently meet or exceed productivity goals.
• Make recommendations regarding hiring, suspension and termination.
• Develop and present action plans to improve load average and model compliance.
• Participate in internal safety and engagement committees.
• Train employees on safety rules and processes.
• Monitor and maintain organization within the shift to ensure safety and productivity.
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members.
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist.
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center.
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards.
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Skills

2 years experience

LTL knowledge

Shift flexibility

Education

Bachelor's degree or 4 years related experience

Job description

XPO is seeking a Freight Operations Supervisor to lead and optimize warehouse freight activities in Charlotte, NC. You will supervise hourly staff, develop procedures, manage workloads, and ensure safety and compliance while delivering on production goals.

You will coordinate with cross-functional teams, implement cost-saving load planning, and uphold FMCSR/DOT policies, driving efficiency and quality across the network.