Freight Operations Supervisor - Lead, Optimize & Deliver

XPO Logistics, Inc.; Anna (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Life & disability insurance

PTO: up to 15 days

9 paid holidays

401(k) with match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor in the Dallas area to lead and supervise all facets of freight operations, ensuring timely, damage-free processing of customer shipments.

You will develop procedures, schedule hourly staff, enforce regulatory policies (FMCSR, OSHA, DOT) and drive continuous improvement across the shift with a focus on safety and cost efficiency. The role requires flexible shifts and strong leadership to motivate a team in a fast-paced environment.

Qualifications

• 2 years of related work experience in warehouse, distribution, supply chain, transportation, or similar.
• Knowledge of the LTL industry, hazardous materials regulations and DOT rules.
• Available to work days, evenings, nights and weekends.
• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience.
• 2 years of supervisory experience.
• LTL industry experience.
• Strong leadership and communication skills.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement strategic work procedures to meet the evolving demands of the department.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free.
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies.
• Effectively direct a team to consistently meet or exceed productivity goals.
• Make recommendations regarding hiring, suspension and termination.
• Develop and present action plans to improve load average and model compliance.
• Participate in internal safety and engagement committees.
• Train employees on safety rules and processes.
• Monitor and maintain organization within the shift to ensure safety and productivity.
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members.
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist.
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center.
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards.
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Skills

Experience in warehouse/logistics

LTL knowledge

Hazardous materials regulations

DOT rules and regulations

Flexible shifts

Education

Bachelor’s degree in Transportation, Distribution or Logistics

Job description

XPO Logistics, Inc. is seeking a Freight Operations Supervisor in the Dallas area to lead and supervise all facets of freight operations, ensuring timely, damage-free processing of customer shipments.

You will develop procedures, schedule hourly staff, enforce regulatory policies (FMCSR, OSHA, DOT) and drive continuous improvement across the shift with a focus on safety and cost efficiency. The role requires flexible shifts and strong leadership to motivate a team in a fast-paced environment.