Freight Operations Specialist — Carrier Relations

Socket.dev; Roanoke (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO & Holidays

401(k) match

Job summary

Bee Line Trucking, Inc. is seeking an experienced Logistics Specialist to support the Dallas–Fort Worth operations team.

You will coordinate freight shipments end-to-end, source and negotiate with carriers, and maintain strong customer and vendor relationships to drive profitability and service excellence. You will manage documentation, monitor shipments, and communicate delays or issues while optimizing costs and operational efficiency.

Qualifications

• 1-3 years of experience in freight brokerage, 3PL, transportation, or a related field
• Experience negotiating freight rates with carriers
• Working knowledge of supply chain management and transportation operations
• Strong understanding of the freight brokerage process from booking through delivery
• Excellent communication and customer service skills
• Strong organizational and time-management skills
• Ability to manage multiple shipments and priorities simultaneously
• Strong problem-solving and decision-making abilities
• Proficiency with Microsoft Office, particularly Outlook and Excel
• Ability to work independently while also functioning effectively as part of a team

Responsibilities

• Coordinate and manage freight shipments from pickup through delivery.
• Source, qualify, and maintain relationships with qualified carriers.
• Negotiate freight rates with carriers while maintaining company profitability.
• Obtain and evaluate carrier quotes and select transportation solutions.
• Develop and maintain relationships with customers, carriers, and vendors.
• Monitor shipments and proactively communicate delays, changes, or service issues.
• Track loads and ensure timely pickups and deliveries.
• Maintain shipment documentation (rate confirmations, bills of lading, POD).
• Enter and maintain accurate shipment information in transportation systems.
• Assist with customer pricing, quoting, and freight planning.
• Identify opportunities to improve freight costs, service levels, and efficiency.
• Coordinate with warehouse, trucking, and logistics teams for smooth movement.
• Assist with resolving freight claims, billing discrepancies, and service issues.
• Monitor carrier performance and address service concerns.
• Ensure compliance with DOT/FMCSA requirements.
• Analyze shipment activity and costs to identify trends and improvements.
• Maintain accurate records and documentation.
• Perform other duties as assigned.

Job description

Bee Line Trucking, Inc. is seeking an experienced Logistics Specialist to support the Dallas–Fort Worth operations team.

You will coordinate freight shipments end-to-end, source and negotiate with carriers, and maintain strong customer and vendor relationships to drive profitability and service excellence. You will manage documentation, monitor shipments, and communicate delays or issues while optimizing costs and operational efficiency.