Freight Operations Specialist – Anchorage

Lynden; Anchorage (AK); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus program

Healthcare (medical, dental, vision)

PTO 17 days

Holidays 6 + 2 floating

401(k) with match up to 50%

Tuition reimbursement program

Life Insurance

Transit Reimbursement Program

Wellness Program

Job summary

Lynden Logistics seeks two Operations Agents in Anchorage, AK to support domestic freight moves from quote to delivery. You will ensure shipments meet timelines, safety standards, and customer expectations while adhering to TSA and company procedures.

Ideal candidates have freight operations knowledge, strong MS Office skills, and a customer-service oriented approach. This is a safety-sensitive role with regular hours and potential overtime in Alaska.

Qualifications

• High school diploma or equivalent.
• 1 year freight forwarding or 2 years customer service/transportation-related experience.
• Ability to obtain TSA Security Threat Assessment (STA) or TSA-equivalent credential.
• Must pass a pre-employment drug test and background screening.

Responsibilities

• Coordinate domestic shipments from initial customer request through final delivery.
• Obtain rates, secure spot quotes, and select transportation solutions meeting timelines and budget.
• Prepare shipment documentation (bills of lading, labels, etc.).
• Track and trace shipments; provide status updates and address delays.
• Review charges, invoices, and customer billing for accuracy.
• Collaborate with carriers, vendors, customers, warehouses, and internal teams to ensure smooth freight movement.
• Assist with warehouse activities (receiving, scanning, weighing, measuring, loading/unloading).
• Investigate shipment issues and coordinate corrective actions to resolve concerns.
• Maintain audit-ready records and ensure TSA, hazmat procedures, SOPs compliance.

Skills

Customer service

MS Office

Organizational skills

Problem solving

Time management

Communication skills

Freight operations knowledge

Education

High school diploma or equivalent

Tools

TSA Security Threat Assessment

Job description

Lynden Logistics seeks two Operations Agents in Anchorage, AK to support domestic freight moves from quote to delivery. You will ensure shipments meet timelines, safety standards, and customer expectations while adhering to TSA and company procedures.

Ideal candidates have freight operations knowledge, strong MS Office skills, and a customer-service oriented approach. This is a safety-sensitive role with regular hours and potential overtime in Alaska.