Domestic Freight Operations Coordinator

Lynden Incorporated; Anchorage, Northern (AK, KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Healthcare

Paid time off

6 holidays + 2 floating holidays

401(k) retirement plan

Tuition reimbursement

Life Insurance & EAP

Job summary

Lynden Logistics is hiring an Operations Agent to support our Domestic Operations team in Anchorage, AK. You will oversee the full life cycle of domestic freight—from quoting to delivery—while ensuring safety, compliance, and on-time performance.

Responsibilities include rate quotes, documentation, tracking, carrier coordination, and collaboration across teams. The role requires strong customer service, organization, and problem-solving abilities, with opportunities for overtime as needed.

Qualifications

• High school diploma or equivalent.
• 1 year freight forwarding or transportation operations experience, or 2 years of customer service or transportation-related experience.
• Ability to obtain and maintain a TSA Security Threat Assessment (STA) or TSA-recognized equivalent credential.
• Must pass a pre-employment drug test and background screening.

Responsibilities

• Coordinate domestic shipments from initial customer request through final delivery.
• Obtain rates, secure spot quotes, and select transportation solutions that meet customer timelines and budget requirements.
• Prepare shipment documentation, including bills of lading, labels, and other supporting documents.
• Track and trace shipments, communicate status updates, and proactively address delays or service disruptions.
• Review shipment charges, carrier invoices, and customer billing information for accuracy.
• Collaborate with carriers, vendors, customers, warehouses, and internal teams to ensure freight moves smoothly through the transportation process.
• Assist with warehouse activities such as receiving, scanning, weighing, measuring, staging, loading, unloading, and releasing freight as business needs require.
• Investigate shipment issues, identify root causes, and coordinate corrective actions to resolve customer concerns.
• Maintain complete, accurate, and audit-ready shipment records while ensuring compliance with TSA requirements, hazardous materials procedures, customer SOPs, and company standards.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Proprietary systems

Job description

Lynden Logistics is hiring an Operations Agent to support our Domestic Operations team in Anchorage, AK. You will oversee the full life cycle of domestic freight—from quoting to delivery—while ensuring safety, compliance, and on-time performance.

Responsibilities include rate quotes, documentation, tracking, carrier coordination, and collaboration across teams. The role requires strong customer service, organization, and problem-solving abilities, with opportunities for overtime as needed.