Freight Operations Leader - Drive Team Performance

XPO Logistics, Inc.; St. Louis (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Full health insurance on day one

Life and disability insurance

Earn up to 15 days of PTO in firstyear

9 paid company holidays

401(k) with company match

Education assistance

Participation in incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations across shifts. You will develop procedures, manage workloads, and ensure timely, damage-free freight handling while enforcing all applicable safety and regulatory policies.

The role emphasizes coaching staff, optimizing productivity, and maintaining high standards of quality and safety. You will guide scheduling, monitor performance, and participate in safety initiatives to

Qualifications

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

Responsibilities

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including evaluations and corrective actions
• Direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages and policy revisions
• Inspect working conditions of tools and equipment and direct corrective actions
• Provide instruction, analyses and ideas for improvement of operations within the shift and service center
• Act as a champion of XPO values and hold the team to high standards
• Minimize shipment rehandle by prioritizing direct loading, headloads and sector loading while maintaining quality standards

Skills

LTL knowledge

Hazardous materials regulations

DOT rules and regulations

Shift flexibility

Team supervision

Education

Bachelor’s degree in Transportation/Logistics or 4 years related experience

Job description

XPO Logistics, Inc. is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations across shifts. You will develop procedures, manage workloads, and ensure timely, damage-free freight handling while enforcing all applicable safety and regulatory policies.

The role emphasizes coaching staff, optimizing productivity, and maintaining high standards of quality and safety. You will guide scheduling, monitor performance, and participate in safety initiatives to