Freight Operations & Customer Care Coordinator

Watco Transloading; Lowell (AR); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Culture recognized

Competitive compensation

On-the-job training

Leadership programs

Career advancement

Watco University

Job summary

Watco Transloading in Lowell, AR is seeking a Transportation Assistant to support day-to-day freight management, interact with customers and carriers, and assist the Account Manager and Transportation Coordinator. The role emphasizes attention to detail, teamwork, and reliable service, with responsibilities spanning scheduling, tracking shipments, billing documentation, and general administrative tasks.

Onsite position with typical hourly compensation and training opportunities through Watco

Qualifications

• Demonstrated organization and time-management abilities.
• Strong communication and conflict-resolution skills.
• Proficiency with basic computer tools (Excel, Word, PowerPoint).

Responsibilities

• Maintain professional communication with customers and carriers.
• Set appointments on loads and track shipments.
• Contact carriers to check shipment status and on-time performance.
• Set up new locations and manage vendor details.
• Ensure documents for billing and invoicing are obtained.
• Perform additional admin tasks as requested.

Skills

Communication skills

Organization

Time management

Conflict resolution

Teamwork

Phone/email communication

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Data entry

10 Key

Job description

Watco Transloading in Lowell, AR is seeking a Transportation Assistant to support day-to-day freight management, interact with customers and carriers, and assist the Account Manager and Transportation Coordinator. The role emphasizes attention to detail, teamwork, and reliable service, with responsibilities spanning scheduling, tracking shipments, billing documentation, and general administrative tasks.

Onsite position with typical hourly compensation and training opportunities through Watco