Freight Operations & Carrier Relations Coordinator

Watco Transloading; Lowell (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Watco Transloading is hiring a Transportation Coordinator to optimize day-to-day freight management and carrier relations at our Lowell, AR site. The role emphasizes cost-effective solutions and customer-focused service, balancing efficiency with profitability.

The TC will solicit carriers, negotiate rates, trace shipments, and support customers while fostering teamwork and a positive branch culture. Onsite work supports a fast-paced logistics environment.

Qualifications

• Experience in transportation or supply chain is preferred.
• Solid organization, communication, conflict resolution, and time management skills.
• Proficient with basic computer tools (Excel/Word/PowerPoint/10 Key/Data Entry).
• RMIS or TMS skills recommended.

Responsibilities

• Broker transportation shipments and securing carrier capacity.
• Trace and trace customer shipments.
• Provide customer support to meet their needs and address issues.
• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns.
• Manage carrier base procurement, rate negotiations, and daily execution.
• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe.
• Book loads with Registry Monitoring Insurance Service carrier compliance.
• Engage in customer and carrier communication to sustain customer and carrier growth.
• Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels.
• Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.).
• Meet or exceed Watco and customer targeted financial objectives.
• Meet or exceed required margin and revenue goals for the assigned branch

Skills

Transportation experience

Supply chain knowledge

Organization

Communication

Conflict resolution

Time management

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

10 Key

Data Entry

Job description

Watco Transloading is hiring a Transportation Coordinator to optimize day-to-day freight management and carrier relations at our Lowell, AR site. The role emphasizes cost-effective solutions and customer-focused service, balancing efficiency with profitability.

The TC will solicit carriers, negotiate rates, trace shipments, and support customers while fostering teamwork and a positive branch culture. Onsite work supports a fast-paced logistics environment.