Freight Operations Coordinator (Contract)

Hy-Vee; Ankeny (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Perishable Distributors of Iowa is seeking a Contract Freight Coordinator to schedule pickups and deliveries for contract freight and backhauls, coordinating loads, rates, and dispatches to ensure on-time delivery and high customer satisfaction.

The role requires strong negotiation, problem-solving, and communication skills, with experience in logistics/distribution and a focus on accuracy and efficiency in daily operations.

Qualifications

• High school education or equivalent required.
• Transportation logistics education or equivalent experience preferred.
• Logistic or dispatch experience preferred.
• Strong negotiation and customer service skills.
• Proficient with basic math and computer applications.

Responsibilities

• Schedules pickup and delivery for backhauls and contract shipments.
• Books loads, negotiates freight rates, dispatches loads, and follows up with drivers.
• Monitors shipments from pick-up to delivery to ensure customer satisfaction.
• Serves as driver contact for ETA, route changes, and equipment issues.
• Collaborates with warehouse on pallets and freight instructions.
• Performs general office tasks and assists with billing discrepancies.
• All other duties as assigned.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High school education

Transportation logistics education

Tools

Retalix Dock Scheduler

RTO

Yard

PeopleNet

AS/400

Job description

Perishable Distributors of Iowa is seeking a Contract Freight Coordinator to schedule pickups and deliveries for contract freight and backhauls, coordinating loads, rates, and dispatches to ensure on-time delivery and high customer satisfaction.

The role requires strong negotiation, problem-solving, and communication skills, with experience in logistics/distribution and a focus on accuracy and efficiency in daily operations.