Freight Operations & Carrier Relations Specialist

Jones Logistics; Hattiesburg (MS); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) with company match

PTO

Résumé du poste

Jones Logistics (JoLo) is seeking a motivated logistics professional to build carrier and customer relationships, coordinate freight from quote to delivery, and identify new business opportunities. You will collaborate with Carrier Sales, Account Management, and Operations to move shipments efficiently and profitably, using negotiation, CRM, and TMS tools to ensure on-time performance and accuracy.

Strong communication, organization, and multitasking in a fast-paced environment are essential for

Qualifications

• Strong negotiation and communication skills.
• Ability to build and maintain relationships with carriers and customers.
• Excellent problem-solving and decision-making abilities.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Self-motivated with a results-driven mindset.

Responsabilités

• Source and manage carrier relationships to secure reliable freight capacity; negotiate rates while maintaining profitability.
• Build and maintain strong customer relationships through proactive, professional communication.
• Coordinate shipments from quote to delivery, ensuring freight is executed safely, efficiently, and on time.
• Identify new freight opportunities through outreach to shippers, manufacturers, and distributors.
• Serve as a point of contact for carriers and/or customers, providing accurate and timely shipment information.
• Monitor shipments in transit, proactively identify service issues, and resolve them quickly.
• Maintain accurate records of orders, rates, shipments, and carrier compliance in company systems.
• Monitor market trends and performance data to support pricing and business decisions.
• Maintain an accurate pipeline/CRM and meet activity and performance goals related to load coverage, service, retention, and revenue.

Connaissances

Negotiation

Relationship building

Communication

Problem solving

Organization

Multitasking

Self-motivation

MS Office

TMS

Formation

High school diploma or GED

Associate's or Bachelor's degree preferred

Outils

Transportation Management System (TMS)

Description du poste

Jones Logistics (JoLo) is seeking a motivated logistics professional to build carrier and customer relationships, coordinate freight from quote to delivery, and identify new business opportunities. You will collaborate with Carrier Sales, Account Management, and Operations to move shipments efficiently and profitably, using negotiation, CRM, and TMS tools to ensure on-time performance and accuracy.

Strong communication, organization, and multitasking in a fast-paced environment are essential for