Freight Operations & Carrier Relations Specialist

megacorplogistics; Elkins (WV); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Unlimited earning potential

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Job summary

MegaCorp Logistics, LLC is seeking an Operations Specialist to assist the Account Manager in servicing clients and growing the carrier network. You will negotiate rates, schedule loads, and ensure accurate, timely execution of shipments within a fast-paced 3PL environment.

The role emphasizes customer service, effective communication, attention to detail, and the ability to multi-task while adapting to changing freight needs.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• 1+ years freight brokerage or logistics experience preferred.

Responsibilities

• Assist Account Manager in servicing client business and developing carrier relationships.
• Negotiate carrier rates and schedule loads while maintaining fiduciary responsibilities.
• Analyze carrier performance, select appropriate equipment, and monitor in-transit issues to ensure timely delivery.
• Serve as liaison between clients, carriers, shippers and receivers; resolve claims and receivables.
• Enter and maintain data in company software and support other duties as needed.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Entrepreneurial

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

HERO software

Job description

MegaCorp Logistics, LLC is seeking an Operations Specialist to assist the Account Manager in servicing clients and growing the carrier network. You will negotiate rates, schedule loads, and ensure accurate, timely execution of shipments within a fast-paced 3PL environment.

The role emphasizes customer service, effective communication, attention to detail, and the ability to multi-task while adapting to changing freight needs.