Freight & Logistics CSR — Growth & Benefits

Alaska Marine Trucking, LLC; Petersburg (VA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

PTO & Holidays

Health insurance

401(k) with company match

Tuition reimbursement

Life insurance and EAP

Promotional opportunities

Job summary

Alaska Marine Trucking, LLC is seeking a Customer Service Representative in Petersburg, AK to manage rates, routing and cargo information for customers. The role emphasizes reliable communication, data handling, and timely response to inquiries in a fast-paced environment.

The position requires at least a high school education and 2 years related experience, with the ability to obtain a TWIC card. Benefits include PTO, holidays, health plans, 401(k) with company match, and growth opportunities.

Qualifications

• High School Diploma or GED required; minimum 2 years related experience.
• Ability to read, analyze, and interpret documents; write and communicate clearly.
• Must be able to apply for and obtain TWIC card.

Responsibilities

• Answer customer information requests in person, by phone, and email regarding rates and procedures.
• Process Bills of Lading and enter data into the computer system.
• Enter documents into scanning systems and support customer service initiatives.
• Carry out duties with a strong commitment to excellent customer service.

Skills

Customer service

Communication

Attention to detail

Education

High School Education or GED

Tools

Windows

Excel

Outlook

Job description

Alaska Marine Trucking, LLC is seeking a Customer Service Representative in Petersburg, AK to manage rates, routing and cargo information for customers. The role emphasizes reliable communication, data handling, and timely response to inquiries in a fast-paced environment.

The position requires at least a high school education and 2 years related experience, with the ability to obtain a TWIC card. Benefits include PTO, holidays, health plans, 401(k) with company match, and growth opportunities.