Freight & Logistics Coordinator — Retail Deliveries

Coastal Specialty Forest Products; Bow (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Benefits

401(k) with Company Match

Company-Paid Holidays

Disability Benefits

FSA

Employee Discount

On-Site Gym

Job summary

Coastal Forest Products in Bow, NH seeks a Freight Specialist to coordinate inbound and outbound freight for building materials. This on-site role partners with carriers, schedules deliveries with major retailers, and ensures compliance with vendor requirements.

You will manage inbound/outbound shipments, track performance, and resolve issues affecting timelines and service. A high school diploma and 2+ years in freight/logistics are expected.

Qualifications

• 2+ years of experience in freight coordination, logistics, transportation, or shipping and receiving, ideally within building materials or distribution.
• Experience scheduling deliveries with large retail customers and following their shipping requirements (e.g., Home Depot or Lowe’s).
• Experience working with freight carriers, including tracking shipments and resolving delivery issues.
• Experience reviewing freight invoices and resolving billing errors or freight claims is a plus.
• Proficiency in Microsoft Office, especially Excel; experience with ERP software or EDI is a plus.
• Strong organizational and communication skills, with attention to detail and accurate recordkeeping.
• Problem-solving mindset, with the ability to identify and resolve issues and adapt to shifting priorities in a fast-paced environment.

Responsibilities

• Generates and transmits accurate, timely Electronic Data Interchange (EDI) transactions.
• Schedules and manages delivery appointments and tracks outgoing shipments to ensure on-time delivery.
• Ensures shipments comply with routing and compliance requirements; communicates requirement changes.
• Coordinate inbound freight and schedule receiving times with operations team to ensure timely receipt of inventory.
• Serves as the primary carrier liaison, monitoring carrier performance and escalating recurring issues.
• Audits freight invoices for accuracy, resolves billing discrepancies, and identifies opportunities to reduce cost.
• Dispute incorrect chargebacks / fines, and assists with resolving freight claims.
• Partners with internal teams to align freight schedules with deadlines, communicating appropriate updates.
• Maintains accurate freight records, delivery confirmations, EDI transactions, and carrier communications.
• Monitors delivery performance, identifies and resolves the causes of missed appointments, late deliveries, and incorrect shipment quantities, and prepares performance reports for leadership.

Skills

Freight coordination

Logistics

Vendor communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Excel

ERP software

EDI systems

Job description

Coastal Forest Products in Bow, NH seeks a Freight Specialist to coordinate inbound and outbound freight for building materials. This on-site role partners with carriers, schedules deliveries with major retailers, and ensures compliance with vendor requirements.

You will manage inbound/outbound shipments, track performance, and resolve issues affecting timelines and service. A high school diploma and 2+ years in freight/logistics are expected.