Operations Coordinator

Prime Air Cargo Inc; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Prime Air Cargo Inc in Miami, Florida is looking for an Import professional to manage export documentation and ensure compliance with regulations. Responsibilities include processing documentation accurately, sourcing transportation methods, and maintaining strong relationships with partners.

Ideal candidates will possess a High School Diploma, experience in freight forwarding, and strong communication skills. A teamwork-oriented attitude and basic Spanish knowledge are preferred. Join us to enhance customer satisfaction within our dynamic organization.

Qualifications

• 1 years’ experience with freight forwarder preferred.
• Knowledge of incoterms is a plus.
• Demonstrated flexibility and teamwork skills.

Responsibilities

• Receive, review, and process export documentation.
• Communicate with overseas agents for documentation.
• Coordinate shipment tracking and updates to clients.

Skills

Understanding of Import Regulations

Communication skills

Customer satisfaction focus

Organizational skills

Basic Spanish knowledge

Education

High School Diploma or GED

Tools

MS Office

Job description

Job Description

Import

Essential Duties and Responsibilities

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
• Must have a better than average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed, and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Handle inventories of freight on hand, report discrepancies
• Create orders of outbound freight based on inventory availability
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to perform essential job functions with or without reasonable accommodations

Preferred Qualifications

• High School Diploma or GED required.
• 1 years’ experience with freight forwarder preferred
• Knowledge on incoterms
• Demonstrates excellent written and verbal communication skills, along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player
• Availability to work weekends and holidays
• Basic Spanish knowledge preferred