Freight Forwarder, Ocean Import

DSV - Global Transport and Logistics; Mendota Heights (MN); On-site; USD 28,929 - 34,095; Full time

Job summary

DSV - Global Transport and Logistics in Mendota Heights, Minnesota is seeking a Freight Forwarder, Ocean Import. In this role, you will manage the importation and exportation of goods via ocean freight. Responsibilities include coordinating logistics processes, ensuring customs compliance, and maintaining customer relations. Ideal candidates will have prior experience in freight forwarding and strong organizational skills. The expected pay range is $21.00 – $24.75 per hour, plus benefits.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.
• Fluency in English is required; knowledge of additional languages is a plus.

Responsibilities

• Manage the importation of goods by ocean, including customs clearance.
• Coordinate with carriers and customs brokers to ensure timely delivery.
• Prepare and submit required documentation for customs clearance.

Skills

Mathematical skills

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Education

Prior experience in freight forwarding or logistics

Experience in ocean import and export

Tools

Microsoft Office Suite

Logistics software

Job description

Job Title

Freight Forwarder, Ocean Import

Location

USA - Mendota Heights, Northland Dr

Division

Air & Sea

Time Type

Full Time

Summary

A Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick up of goods, and communication with customers and third‑party service providers. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties And Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
• Track and monitor shipments and provide regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Perform all other duties as assigned

Educational Background / Work Experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean import and export is highly desirable

Skills & Competencies

• Mathematical skills – ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations
• Understanding of trade laws and regulations

Language Skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

Employment Type & Compensation

At‑will employment. Position is for an undefined period; employees may be terminated for any reason (unless in Montana, where just cause is required). Expected base pay range is $21.00 – $24.75 per hour, adjusted for relevant experience, skills, education, certifications, and geographic location. Benefits details are available through the DSV Benefits Showcase.

EEO Statement

DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.