Freight Forwarder — Logistics Customer Success

Downtown Boulder Partnership; Dundalk (MD); On-site; USD 55,000 - 60,000; Full time

Job summary

Ultimate LLC in Dundalk is seeking a Freight Forwarder-Customer Service Logistics Specialist. This direct hire position involves coordinating logistics services for assigned customer contracts while ensuring efficiency and building strong client relationships.

The ideal candidate will have 2-3 years of Customer Service experience and a background in logistics, demonstrating excellent communication and interpersonal skills.

Competitive salary offered ranges from $55,000 to $60,000 annually.

Qualifications

• Strong knowledge of logistics processes including customs formalities.
• Proven ability to achieve financial targets.
• Experience dealing with customer needs effectively.

Responsibilities

• Coordinate logistics services for specific customer contracts.
• Guide customers through complex logistics processes.
• Achieve profitability, sales growth, and organizational efficiency.

Skills

Excellent communication skills

Strong interpersonal skills

Ability to work in a fast-paced, multitasking environment

Ability to work independently

Mathematical Skills

Education

2-3 years experience in Customer Service functions

Background in logistics including forwarding and customs

Job description

Ultimate LLC in Dundalk is seeking a Freight Forwarder-Customer Service Logistics Specialist. This direct hire position involves coordinating logistics services for assigned customer contracts while ensuring efficiency and building strong client relationships.

The ideal candidate will have 2-3 years of Customer Service experience and a background in logistics, demonstrating excellent communication and interpersonal skills.

Competitive salary offered ranges from $55,000 to $60,000 annually.