Freight Dispatcher Admin

KS Staffing Group; Town of Texas (WI); On-site; USD 26,000 - 28,000; Full time

Job summary

KS Staffing Group is seeking a reliable Freight Dispatcher Admin in the United States. The role involves coordinating daily routes, assigning loads to drivers, and ensuring timely deliveries. Strong communication and multitasking abilities are essential, with a focus on exceptional customer service.

In-person work location is Houston, TX area, with a 8:00 AM–5:00 PM schedule. Starting pay is $19/hour, with a raise after probation. Prior dispatch or SAP experience is preferred.

Qualifications

• Strong customer service and communication skills.
• Ability to read maps and geographic knowledge of service areas.
• Experience in trucking or brokerage dispatch preferred.

Responsibilities

• Schedule, monitor, and track orders; assign loads to drivers.
• Coordinate service schedules with field crews and confirm arrival times.
• Manage driver settlements with dispatch and settlement teams.
• Prepare and deliver daily/weekly KPI reports.
• Follow up with customers to ensure satisfaction.
• Oversee drivers’ daily routes and adjust as needed.
• Respond promptly to customer calls and schedule work orders.

Skills

Customer service

Communication

Map reading

Multitasking

English fluency

Scheduling/Dispatch

Bilingual desired

Tools

SAP

Job description

Job Description

Pay: $19.00 - $20.00 per hour

Freight Dispatcher Admin

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Starting Pay: $19/hour with a pay increase after the probationary period

Job Summary: We are seeking a reliable and detail-oriented Freight Dispatcher Admin to coordinate daily routes, assign loads to drivers, and ensure timely and efficient delivery operations. This role requires strong communication skills, multitasking ability, and a commitment to excellent customer service.

Responsibilities:

• Schedule, monitor, and track incoming orders; assign loads to appropriate drivers
• Coordinate service schedules with field crews and confirm arrival times with customers
• Manage and maintain driver settlements in collaboration with dispatch and settlement teams
• Prepare and deliver daily and weekly performance/KPI reports
• Follow up with customers after service completion to ensure 100% satisfaction
• Oversee drivers’ daily routes and make adjustments as needed
• Respond promptly and positively to customer calls to assess needs and schedule work orders effectively

Qualifications:

• Strong customer service and communication skills
• Ability to read maps and strong geographical knowledge of service areas
• Experience in trucking or brokerage dispatch preferred
• Proven ability to manage multiple tasks in a fast‑paced environment
• Clear and effective verbal communication in English
• Previous dispatching or scheduling experience is a plus
• Bilingual candidates are encouraged to apply

Equal Opportunity Employer

KS Staffing Group is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, or any other characteristic protected by law.

Experience:

• Freight Dispatching : 1 year (Required)
• SAP: 1 year (Required)

Ability to Commute:

• Houston, TX 77090 (Required)

Work Location: In person

Company Description

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