Freight & Customer Service Associate

Kohl's Corp.; Chillicothe (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Kohl's is seeking an associate in Chillicothe, OH to deliver excellent customer service and ensure smooth store operations. The role involves processing freight, replenishment, and omni channel fulfillment, with duties that include stocking, customer engagement, and adherence to product protection standards.

Responsibilities also cover training new hires on brand standards and inventory procedures, while maintaining productivity and a positive store environment.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multitasking

Communication

16+

Flexible availability

Job description

Kohl's is seeking an associate in Chillicothe, OH to deliver excellent customer service and ensure smooth store operations. The role involves processing freight, replenishment, and omni channel fulfillment, with duties that include stocking, customer engagement, and adherence to product protection standards.

Responsibilities also cover training new hires on brand standards and inventory procedures, while maintaining productivity and a positive store environment.