Freight Clerk & Customer Service Specialist

AAA Cooper Transportation, Inc.; Pasco (WA); On-site; USD 23,598 - 35,473; Full time

Benefits offered by this job

Comprehensive insurance options

401(k) Retirement Plan with company match

Paid Time Off (PTO) and Holidays

Professional Development Opportunities

Job summary

AAA Cooper Transportation, Inc. is seeking a Customer Service Representative in Pasco, WA, to resolve freight discrepancies and maintain customer satisfaction. This role involves communicating with customers and staff, documenting discrepancies, and supporting clerical tasks.

The position offers a competitive hourly pay range of $17.13-$25.75 and a comprehensive benefits package, including medical coverage, a 401(k) plan with company match, and generous PTO.

Join the team at AAA Cooper Transportation and drive your career forward!

Qualifications

• Previous experience in freight, logistics, or clerical support preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate with customers and service center staff to resolve issues.
• Document discrepancies and maintain accurate records.
• Support general clerical tasks within the operations team.

Skills

Attention to detail

Communication skills

Problem-solving mindset

Proficient in Microsoft Office

Education

High school diploma or equivalent

Job description

AAA Cooper Transportation, Inc. is seeking a Customer Service Representative in Pasco, WA, to resolve freight discrepancies and maintain customer satisfaction. This role involves communicating with customers and staff, documenting discrepancies, and supporting clerical tasks.

The position offers a competitive hourly pay range of $17.13-$25.75 and a comprehensive benefits package, including medical coverage, a 401(k) plan with company match, and generous PTO.

Join the team at AAA Cooper Transportation and drive your career forward!