Freight Brokerage Carrier Sales Representative

Ryder System, Inc.; Charlotte (NC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Charlotte, NC is hiring a Freight Brokerage Carrier Sales Representative to source providers and manage coverage for truckload and LTL needs. You will coordinate with Account Executives and other teams to build a robust carrier network and ensure on-time delivery.

The role requires relationship-building, strong communication, and problem-solving skills, with 24/7 readiness to support client shipments in a fast-paced environment.

Qualifications

• HS diploma or GED required; Bachelor's preferred in Transportation Management, Logistics, Business Administration or related field.
• Three+ years of business experience in transportation or logistics.
• Strong knowledge of transportation providers, carrier modes & services.

Responsibilities

• Tender loads, create/load plans, dispatch and track loads.
• Build relationships with transportation providers to ensure coverage.
• Manage day-to-day planning and scheduling of coverage for loads.
• Ensure compliance with regulations and update load statuses in TMS.
• Deliver high level customer service and support cross-functional teams.

Skills

External relations

Customer service

Communication

Leadership

Time management

Problem solving

Independence

Team collaboration

Negotiation

Multi-tasking

Education

H.S. diploma/GED

Bachelor's degree in Transportation/Logistics/Business

Tools

MS Access

Excel

Word

SMS legacy system

Job description

Freight Brokerage Carrier Sales Representative

Summary The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer's truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs that a customer desires.

Essential Functions

• Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
• Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
• Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
• Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
• Continuous improvement in all segments of the business
• Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations.
• Responsible for timely updating of load statuses to the TMS.
• Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
• Performs other duties as assigned.

Skills and Abilities

• Ability to represent the company with external constituents
• Represent Ryder Shipment Management Services in a professional manner to internal and external parties
• Ability to build strong customer relationships
• Demonstrated customer service capabilities
• Direct customer interface (internal/external) on all customer related issues
• Effective leadership skills
• Strong verbal and written communication skills
• Ability to work independently and as a member of a team
• Demonstrates problem solving skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Competitive nature and the drive to contribute to winning culture
• Demonstrates customer service skills
• Effective negotiation skills
• Detailed oriented with excellent follow-up practices
• Ability to work independently and as a member of a team
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality advanced required Knowledge and support of RIL policies and procedures advanced required Demonstrated PC skills in MS Access, Excel, Word Clear understanding of SMS legacy system intermediate required Understanding of assigned customer, customer product and distribution requirements intermediate required

Qualifications

• H.S. diploma/GED required Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
• Three (3) years or more business experience required
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality advanced required Knowledge and support of RIL policies and procedures advanced required Demonstrated PC skills in MS Access, Excel, Word. Clear understanding of SMS legacy system intermediate required Understanding of assigned customer, customer product and distribution requirements intermediate required

Travel No DOT Regulated No #LI #Fb #IND-exempt

Job Category

Inside Sales

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: 50000

Maximum Pay Range: 55000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information

• For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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