Freight Admin & Customer Service Specialist

ABF Freight; Port Reading (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Teamster union benefits

Health and welfare benefits

Paid time off & holidays

401(k) program

Job summary

ABF Freight in Port Reading, NJ is seeking a detail-oriented clerical and customer service assistant to support daily service center operations.

You will handle customer communications, assist with billing, data entry, and use Microsoft Office to maintain accurate records, while coordinating with management to ensure on-time pickups and deliveries.

This hourly, full-time role offers union-based wages, health benefits, time off, and a structured work environment.

Qualifications

• Experience in the transportation industry is preferred.
• Experience in billing, collections, tracing, ten-key and OS&D.
• Good typing/data entry and clerical skill, preferred
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook), preferred
• Good verbal and written communication skills, required
• Must be able to follow instructions and procedures, required
• Must be organized and able to multi-task and prioritize workload, required
• Must manage time efficiently and work with a sense of urgency to meet deadlines, required
• Must be willing to work evenings and on an as-needed basis, required

Responsibilities

• The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.

Skills

Customer communication

Data entry

Typing speed

MS Office

Billing/Collections

OS&D

Ten-key

Organizational skills

Time management

Tools

Microsoft Office Suite

Excel

Outlook

Job description

ABF Freight in Port Reading, NJ is seeking a detail-oriented clerical and customer service assistant to support daily service center operations.

You will handle customer communications, assist with billing, data entry, and use Microsoft Office to maintain accurate records, while coordinating with management to ensure on-time pickups and deliveries.

This hourly, full-time role offers union-based wages, health benefits, time off, and a structured work environment.