Freight Account Manager — Growth & Relationships (In-Office)

Transportation and Logistical Services, Inc.; Hoover (AL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid sick time

Simple IRA Matching

Job summary

TLS is seeking an Experienced Account Manager with a freight brokerage background to build strong customer relationships, grow existing accounts, and deliver exceptional service in a fast-paced environment. This in-office role is based in Birmingham, AL, and offers opportunities to drive revenue through strategic outreach and effective coordination with carriers and customers.

You will coordinate daily freight movements, negotiate competitive rates, and collaborate with a seasoned team to ensure

Qualifications

• Experience in freight brokerage and/or 3PL preferred.
• Proven track record managing customer relationships and growing business.
• Strong negotiation and communication skills.
• Ability to prioritize multiple shipments and customers in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Self-motivated with a team-oriented attitude.

Responsibilities

• Develop new business opportunities through relationship building and strategic outreach.
• Coordinate daily freight movements by working closely with carriers and customers.
• Negotiate competitive rates while maintaining service excellence.
• Deliver outstanding customer service and proactive communication.
• Collaborate with an experienced team to ensure successful shipments and long-term customer satisfaction.

Skills

Relationship building

Negotiation

Communication

Prioritization

Problem solving

Account management

Job description

TLS is seeking an Experienced Account Manager with a freight brokerage background to build strong customer relationships, grow existing accounts, and deliver exceptional service in a fast-paced environment. This in-office role is based in Birmingham, AL, and offers opportunities to drive revenue through strategic outreach and effective coordination with carriers and customers.

You will coordinate daily freight movements, negotiate competitive rates, and collaborate with a seasoned team to ensure