Freight Sales Account Manager

Cowford Consulting LLC; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Annual Bonus

Health insurance

Dental & Vision

FSA

401(k) Match

Disability Insurance

Life Insurance

Job summary

Cowford Consulting LLC is seeking an experienced Freight Sales Account Manager to drive LTL growth and secure new business opportunities. You will develop relationships with shippers, identify solutions, and coordinate with internal teams and carriers to meet service needs and ensure customer satisfaction.

This role values national account experience, strong negotiation and problem-solving skills, and a commitment to responsive, high-quality customer service.

Qualifications

• Minimum of five years of LTL transportation experience.
• Demonstrated ability to build customer relationships and identify sales opportunities.
• Strong communication, telephone, negotiation, and problem-solving skills.
• Excellent organization, attention to detail, and ability to manage multiple priorities.

Responsibilities

• Develop new LTL business and identify opportunities to introduce additional transportation services.
• Meet with prospective and existing customers to understand their shipping requirements and recommend appropriate solutions.
• Manage customer relationships, supporting account retention and growth.
• Coordinate with internal teams and carriers to address service needs and resolve shipping issues.
• Conduct quarterly business reviews to assess service performance, discuss customer needs, and identify growth opportunities.
• Maintain accurate account information, sales activity records, and follow-up documentation.
• Perform other related duties as needed.

Skills

LTL knowledge

Consultative sales

Customer relationships

Negotiation

Problem solving

Multitasking

MS Office

Education

College degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Job Title: Freight Sales Account Manager - Experienced

An established freight brokerage is seeking a Freight Sales Account Manager with experience in less-than-truckload (LTL) transportation. This position focuses on developing new business, strengthening customer relationships, and delivering freight solutions that meet customers’ shipping needs.

The ideal candidate combines LTL knowledge with consultative sales skills, sound problem-solving abilities, and a commitment to responsive customer service. National account experience is highly valued.

Key Responsibilities

• Develop new LTL business and identify opportunities to introduce additional transportation services.
• Meet with prospective and existing customers to understand their shipping requirements and recommend appropriate solutions.
• Manage customer relationships, supporting account retention and growth.
• Coordinate with internal teams and carriers to address service needs and resolve shipping issues.
• Conduct quarterly business reviews to assess service performance, discuss customer needs, and identify growth opportunities.
• Maintain accurate account information, sales activity records, and follow-up documentation.
• Perform other related duties as needed.

Qualifications

• Minimum of five years of LTL transportation experience.
• Demonstrated ability to build customer relationships and identify sales opportunities.
• Strong communication, telephone, negotiation, and problem-solving skills.
• Excellent organization, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Outlook, Word, Excel, and standard computer functions.
• Ability to work effectively with customers, carriers, and internal teams.
• College degree preferred, but not required.

Preferred Experience

• National account sales or account management.
• A demonstrated record of winning and growing LTL business.
• Experience developing transportation solutions for customers with complex shipping needs.

Benefits

• Annual Bonus reflecting both individual contribution and overall company performance.
• Employer contribution of more than 50% toward health insurance premiums.
• Employer contribution of 50% toward dental and vision premiums, including dependent coverage.
• Flexible Spending Account (FSA).
• 401(k) contribution match of up to 4%.
• Company-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment coverage.