Freelance Group Strategy Director: CX & Digital Leadership

AKQA; New York (NY); Remote; USD 260,000 - 312,000; Full time

Job summary

AKQA, part of WPP, seeks an experienced Freelance Group Strategy Director with deep CX and digital strategy expertise to lead strategic thinking for a major financial services client. You will frame problems, translate data and insight into compelling stories, and provide strategic direction from opportunity to real-world solutions.

You will partner with account, creative, product, and technology leadership to grow the business, elevate the work, and ensure that strategy ladders into beautifully

Qualifications

• Significant experience in a strategic discipline with CX/digital focus.
• Strong ability to translate insights into strategic direction for large accounts.
• Proven leadership across cross-functional teams and senior stakeholders.
• Expertise in framing problems and telling persuasive, data-driven stories.

Responsibilities

• Serve as the senior strategic lead on the account, providing clarity and leadership.
• Direct CX, digital product and experience initiatives, identifying value propositions.
• Frame problems using qualitative and quantitative research to guide decisions.
• Analyze data to create compelling stories that shape and sell the work.
• Collaborate with account, creative, product, and technology leadership to grow the business.
• Elevate the creative process and translate strategy into actionable experiences.

Skills

CX Strategy

Digital Strategy

Leadership

Storytelling

Research

Cross-functional

Job description

AKQA, part of WPP, seeks an experienced Freelance Group Strategy Director with deep CX and digital strategy expertise to lead strategic thinking for a major financial services client. You will frame problems, translate data and insight into compelling stories, and provide strategic direction from opportunity to real-world solutions.

You will partner with account, creative, product, and technology leadership to grow the business, elevate the work, and ensure that strategy ladders into beautifully