Fraud Specialist

ProKatchers LLC; Overland Park (KS); Hybrid; USD 34,000 - 52,000; Full time

Job summary

ProKatchers LLC in Overland Park, KS is seeking a Fraud Analyst for a 6-month contract. You will investigate fraudulent activity across channels, analyze data to confirm or clear cases, and identify emerging fraud trends while using internal tools.

You will handle fraud escalations, take inbound calls from affected customers, and work to prevent future fraud by spotting risks and recommending solutions. One year of experience in Fraud Service/Fraud Center environment is required.

Qualifications

• Minimum 1 year of experience in Fraud Service/Fraud Center Environment.
• Strong analytical and problem-solving skills.
• Excellent communication and call-handling abilities.

Responsibilities

• Investigate fraudulent activity across all business channels.
• Analyze data to confirm or clear fraud cases.
• Identify fraud trends such as identity theft and account misuse.
• Use internal and external tools to research fraud cases.
• Handle fraud escalations and resolve issues efficiently.
• Take inbound calls from customers affected by fraud.
• Help prevent future fraud by identifying risks and recommending solutions.
• One year experience with Fraud Service/Fraud Center Environment.

Skills

Fraud investigation

Data analysis

Fraud risk awareness

Customer communication

Escalation handling

Job description

Location: Overland Park, KS 66251 (Hybrid – (3 Days on site, 2 Days Remote))

Duration: 06 Months

Job Description:

• Investigate fraudulent activity across all business channels.
• Analyze data to confirm or clear fraud cases.
• Identify fraud trends such as identity theft and account misuse.
• Use internal and external tools to research fraud cases.
• Handle fraud escalations and resolve issues efficiently.
• Take inbound calls from customers affected by fraud.
• Help prevent future fraud by identifying risks and recommending solutions.
• One year experience with Fraud Service/Fraud Center Environment.