Fraud & Risk Operator

Jobtailor; Missouri; On-site; USD 45,000 - 70,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Risk & Fraud Analyst to identify and assess risks affecting the business and customers. You will implement mitigation strategies and ensure regulatory compliance while monitoring transactions for accuracy.

The role requires analyzing payment patterns, investigating suspicious activity, and collaborating with customer service to resolve issues. A 21+ year old with a high school diploma is needed; an associates degree is preferred.

Qualifications

• Requires 1–2 years in data entry, data analysis, or data processing.
• Background in payments, risk management, or fraud prevention preferred.
• Familiarity with fraud detection tools and payment processing systems is desirable.
• Must be 21+ years old with a high school diploma or equivalent; Associates degree preferred.
• Proficient with computer software and operating systems; MS Office experience required.
• CRM and ERP experience is a plus; analytical and diligent mindset expected.

Responsibilities

• Identify and assess risks to business and consumers.
• Implement strategies to mitigate risks and meet regulatory obligations.
• Monitor and review financial transactions for accuracy and compliance.
• Investigate suspicious activities to prevent fraud.
• Analyze transaction patterns to detect potential risks.

Skills

Data analysis

Analytical thinking

Risk management

Fraud prevention

Customer service

Education

High School Diploma or equivalent

Associates degree (preferred)

Tools

CRM

ERP

Fraud detection tools

Payment processing systems

MS Office

Job description

Responsibilities

• Continually identify and assess conditions that may present risks to the business and consumers
• Implement strategies to mitigate risks and ensure regulatory obligations are met
• Monitor and review financial transactions to ensure accuracy and compliance with company policies
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities
• Process and verify customer cash outs, ensuring all transactions are accurate and detailed
• Work with customer service and other departments to resolve payment issues and meet customer needs
• Monitor and report on all processed documents; build activity and incident reports
• Conduct compliance and risk assessments for online payouts
• Document and communicate key risk factors affecting online payments
• Research and verify all aspects of transactions for accuracy and legitimacy
• Operate computer systems and related peripheral equipment

Requirements

• 1-2 years experience in data entry, data analysis, or data processing
• Demonstrated background in payments, risk management, or fraud prevention
• Familiarity with fraud detection tools, payment processing systems, and customer service software
• Must be 21 years of age and High School Diploma or equivalent experience required; Associates degree preferred
• Proficient with computer software and operating systems, such as Microsoft Office products
• Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications is a plus
• Analytical and diligent

Core Competencies

Demonstrates expertise in risk management and fraud prevention, with a strong focus on analyzing transaction patterns and ensuring compliance with regulatory obligations. Proficient in utilizing payment processing systems and fraud detection tools to mitigate risks effectively.