Fraud & Risk Intelligence Analyst

Fetch; Northern (KY); Hybrid; USD 68,000 - 81,000; Full time

Job summary

Fetch is seeking an Intelligence Analyst for Trust & Safety to investigate suspicious activity, identify abuse patterns, and improve fraud detections across the platform. You will work with large datasets, assess rule performance, and translate findings into actionable recommendations for cross-functional teams.

The role emphasizes an analytical mindset, ambiguity tolerance, and the ability to convert investigations into durable prevention improvements, with responsibilities spanning detection

Qualifications

• 2+ years of experience in fraud analysis, investigations, threat intelligence, trust and safety, risk operations, cybersecurity, data analysis, or a related field or equivalent practical experience.
• Proficiency using SQL to query, join, validate, and analyze large datasets.
• Demonstrated ability to investigate ambiguous or complex activity, identify meaningful patterns, and reach evidence-based conclusions.
• Experience developing, evaluating, or improving fraud rules, risk controls, alerts, monitoring, or investigative workflows.
• Working knowledge of detection-performance concepts such as precision, false positives, false negatives, coverage, baselines, anomalies, and behavioral change.
• Ability to quantify risk and communicate findings through clear documentation, data-supported recommendations, and concise presentations.
• Strong organizational skills and the ability to manage multiple investigations or projects with limited supervision.

Responsibilities

• Analyze account, device, transaction, receipt, redemption, and behavioral data to identify emerging fraud, abuse, coordinated activity, policy evasion, incentive manipulation, and other threats.
• Conduct structured investigations into suspicious activity and emerging abuse patterns, escalating especially complex or novel threats for additional support.
• Identify connections among accounts, devices, identities, transactions, and behaviors to detect coordinated activity and fraud rings.
• Analyze available evidence to help assess the scope, severity, likely root cause, and business impact of identified threats.
• Support incident response by helping validate threats, define affected populations, recommend containment actions, and document lessons learned.
• Translate investigative findings and known abuse patterns into detection requirements, rules, queries, alerts, dashboards, and scalable monitoring approaches.
• Develop, test, document, and refine rules-based detections in accordance with established quality, governance, and change-management standards.
• Monitor detection performance and investigate changes in alert volume, precision, false-positive rates, coverage, and other indicators of effectiveness.
• Identify false positives, false negatives, detection gaps, and control weaknesses, and recommend improvements that balance fraud prevention with user experience and operational capacity.
• Translate fraud intelligence into actionable recommendations for product controls, policy changes, operational processes, enforcement strategies, and partner protections.
• Communicate emerging risks and material findings promptly through established escalation channels.
• Contribute analytical expertise to product launches, control assessments, vendor evaluations, and other initiatives with potential Trust & Safety implications.
• Share threat trends, attacker behaviors, detection learnings, and investigative methods to strengthen collective knowledge across the organization.
• Maintain accurate and reproducible documentation of investigative methods, detection logic, assumptions, decisions, limitations, and outcomes.
• Manage assigned investigations, detection enhancements, and project work from intake through completion, communicating progress, risks, and dependencies.
• Handle sensitive user, partner, and investigative information in accordance with applicable privacy, security, and data-handling requirements.
• Use AI and automation responsibly, validating outputs and protecting confidential information while applying independent judgment to decisions.

Skills

SQL proficiency

Investigative mindset

Communication of findings

Project management

Attention to detail

Tools

Rules engines

Case management

Job description

Fetch is seeking an Intelligence Analyst for Trust & Safety to investigate suspicious activity, identify abuse patterns, and improve fraud detections across the platform. You will work with large datasets, assess rule performance, and translate findings into actionable recommendations for cross-functional teams.

The role emphasizes an analytical mindset, ambiguity tolerance, and the ability to convert investigations into durable prevention improvements, with responsibilities spanning detection